Mercari item arrived damaged.

The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're sticking with their judgement.Yesterday the buyer of a vintage wallet opened a return and Mercari approved it, due to damage. However, the photos showed and I know for a fact, the item was not damaged when I shipped it. So either something happened during shipping or the buyer intentionally damaged it. I am beyond frustrated. At the very least the USPS insurance should pay ...Mercari is not a place for returns unelss somethig is not as desribed, damaged in transit, etc. This is why when a Mercari seller asks close to MSRP for an item, esp. if new, I usually just buy in another online store on the web where I CAN get returns. ... Customer messages me about their order that never arrived from 9 months ago.Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you're covered at up to $200 of your earnings (the item's price minus selling and processing fees). As long as you follow this: We would like to show you a description here but the site won’t allow us.

Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items.Aug 31, 2021 ... The buyer only has 3 days to dispute the item; after that, they are SOL. I once accidentally shipped a buyer a PS5 controller when he bought a ...

In “Minecraft,” “Smite” is an enchantment that players apply to weapons at an enchantment table, at an anvil or with the help of a villager. “Smite” is applied to axes or swords, a...r/Mercari. • 6 yr. ago. Melarsa. Item damaged during shipping, am I out of luck? I've bought a few things off Mercari before, and barring one instance of obviously counterfeit …

A refrigerator can be transported on its side, but proper precautions must be taken to ensure damage does not occur during the move. This includes securing items inside and allowin...64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Yeah you aren't worth the hassle. I get it in this situation it probably arrived damaged but as a seller I just assume the buyer broke it and tried to get their money back. There's thousands of ...Take a photo of the damages. Document the damage in a Bill of Lading. Make sure both parties sign off on the BOL or the eBOL after the delivery inspection is complete. Notify the service provider of the damages if they aren't present during the delivery inspection. You can find your service provider's contact information in the Booking ...To provide sellers with peace of mind, we protect all shipments that use Mercari prepaid labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates. The seller cannot make attempts to redirect the ...I'm sure this brand new seller is likely use to platforms like Tophatter or wish. U claim its been damaged in transit, they automatically refund within seconds and u keep item. Once mercari informs buyer they must return all items, they'll either cancel the request and rate, or they'll keep certain items (or all) and screw seller.

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The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Freebies i included were damaged, but the actual item is fine. Vinted has allowed the buyer to keep the item and has refunded them too, but won't compensate me? 😑 ... Oradina necklace arrived damaged, refused refund

If you have pics of how you packed it, send it to mercari. They might change their minds. But i think the reason why they denied it is bc they usually recommend that you ship these types of items in 2 boxes. Like once its packed securely in a box, wrap it in air cushions or packing peanuts and put it in another box.64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… USPS lost my buyers package for two weeks. I reached out twice before a case was opened, and two more times when the case was opened but nothing came of it. The buyer had been kind and patient and I felt awful. Then we were both notified that USPS had damaged my package in transit. We crossed our fingers that the item was still usable. But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I probably should've waited because an item was probably coming to me anyway, but I canceled the order (and seller accepted) and am now pending refund. ... (and seller accepted) and am now pending refund. Well, the package arrived and it's ...Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.

How to File a Claim. Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.Mercari isn’t a full time job for most people, and I don’t understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can’t always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ...No the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description. The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer. The buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient.Mercari good example of Unfair Practices. the seller sent me the wrong item. Mercari rejected and refused to assist me saying I had to respond with photos within 24 hr. I asked Mercari 3 times where to send photo and received no response until it was to late. Terrible seller. Terrible company. Do not shop Mercari. Unfair practices. Dishonest ...

To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...

When you were a kid, back-to-school shopping was bittersweet. It signified that summer was almost over. However, it was exciting to think about what the new year could bring. For p...If your buyer claims that an item you sent hasn’t arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If …The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer.Really? I find Mercari WAY MORE fair then eBay. You used to be able to say anything about an item without adding pics or anything & they'd let you return it. I've had ppl try to return something & Mercari turned them down because they review more fairly. Some ppl are good at finding loop holes, but I think Mercari TRIES to be fair.I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase.Raising a Claim via Phone. To inform the courier about the problem over the phone, call (800) 742-5877 and tell the customer support representative what happened. The reps may request more details and pictures of the damage and also ask you to bring the parcel to the local post office for inspection.The point of buying insurance before the internet came along was so the BUYER could get paid if the item arrived damaged. People didn't take pics with their Polaroid and send it to the mail order company for damage claims, they filed claims themselves. This also prevented people from scamming mail order companies by ordering an item and then ...How to claim for a damaged item. If you’re the sender of the item you can claim for damage online here. Please note that we can't accept claims for the following items: If you didn't buy the postage from us or you're not sure how the postage was paid, you should contact the sender of the item to confirm this or make a claim on your behalf.Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Shipping says arrived but I don’t have any package. I am both a buyer and seller on Mercari and I’ve rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don’t have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...

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Mercari reviews first appeared on Complaints Board on May 14, 2015. The latest review Horrible experience / poor customer service and problem solving was posted on Mar 18, 2024. Mercari has an average consumer rating of 1 stars from 152 reviews. Mercari has resolved 0 complaints.

buyer received damaged item. i recently sold a locket on mercari, it was actually my first sale ever lol. i packed the locket with a straw around the chain so that it wouldn't get tangled, but still had enough room for the chain to be flexible. i then put the necklace inside an envelope, surrounded the envelope with bubble wrap, and then put ...Requests for feedback on your shop, requests for item authentication, ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online. Package Arrived Damaged upvotes ...seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I’ve got the seller saying they can buy and send me the replacement part for free.I had the exact opposite happen to me. Purchased a bundle of items that were listed as poor condition (electronics) & they packed it poorly. It was damaged beyond repair in shipment. The seller thought that "poor" condition listing protected him from any returns, regardless of how it arrived.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... On eBay, people can just put "item arrived damaged" and the seller is forced to either accept return, give full refund, or give partial refund. No human ever looks at the reason for ...If this was the case, Mercari should let them keep the item, they should get a refund, AND funds should be released to the seller. There's no reason for Mercari to pay to ship a damaged item back to the seller for the seller to claim the same damage during transit and then have the value of the item released to them.Ask them if they delivered a damaged item. Ask them if it would be noted in tracking whether package was damaged. If you get any info that's relevant, share this info with Mercari as soon as you receive it (but do NOT miss Mercari reply deadline waiting for USPS reply) Good luck! 11. Thecabin5.Later that day, I opened the case stating that the item was smoke damaged, specifically using the "odor" category for the case. The case was summarily closed out in favor of the seller, with the stated reason that odors are not valid return reason for items purchase on Mercari. Later, upon extensively reviewing the seller's feedback, there were ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it item without it getting even MORE ...An item I sold to someone got damaged in transit and they requested a return on it. Mercari is claiming that I did not follow their shipping guidelines even though I followed them precisely (certain amount of bubble wrap and everything), as well as the item being over the marked weight on the label (I used the label that was given to me for the specific item since it said they had the weight ...That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…

item arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ...Edit: To clarify, the thing I’m saying is fundamentally broken, is that the Mercari dispute system is done entirely through email with no way to mark the order/item itself as “in dispute.”. So, while you’re communicating with Mercari, trying to resolve the issue, the order processes as if it’s normal and the buyer is just being ...The photo of the item shows that there was a mark on the box i assumed was part of the design. The buyer is saying its a water mark. It was clearly…When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Instagram:https://instagram. deptford police officer shisler For items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item's current value. What's Mercari's customer service phone number? We're happy to help! Our customer support number is 1-888-325-2245 and we're available Monday ...Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line … pet bird breeders reviews I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken. bexar county san antonio tx mugshots If the seller isn't responding its on them at that point. However if they respond I'd have both of you ask mercari to open a shipping complaint to have the box reported as damaged since it's insured. Usually if the pop is of lower value mercari just refunds the money at that point, no return needed.Is Mercari Seller Responsible For Damaged Package? How Long Does It Take To Get Refund From Mercari? Can I Return A Mercari Item Without A Receipt? Can You … golden corral muncie if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487. rylo rodriguez free agent The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a ...A bundle on Mercari is made up of multiple items from a single seller that ship together in a single box. Bundles on Mercari have two distinct features: A bundle = multiple items from the same seller. Shoppers: you might negotiate a better price for multiple items. Sellers: you can sell more items, faster . The seller ships all items in the ... mychart ballad login 68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… federal hst 9mm 147 vs 124 A buyer opened an 'item not received' case and since seeing on the tracking there had been no movement for a while, and the expected received by date had passed, I concluded that the item must have got lost/damaged in transit and refunded the buyer. The next day, I just happened to take a look at the tracking as I still had the page open ...When the Seller receives an item back from the Buyer, the Seller has 24 hours from delivery to let Mercari know that the item is not in the same condition as initially shipped. Sellers can inform Mercari about the item's altered condition from the Order Status Page or Help Center and must provide all information and photos requested by Mercari doppler weather radar dayton ohio Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. sonic 3 save editor If the item is returned in a different condition, regardless of why, Mercari can reimburse you under seller protection. The buyer gets refunded and the seller also gets reimbursed. So many people don't know about this appeal process and it boggles my mind! I've never lost an appeal at all. Mercari always sides with buyers initially…always. cedar key webcam live youtube Item damaged before delivery. Has this happened to anyone else where ups marked damaged before delivery when selling an item? I got an email notification from Mercari about this and now I'm unsure what to do Related Topics ... Expensive item not arrived. 1981 us dollar100 bill Yeah mercari is leagues ahead of YA not only in terms of buyer protection but even just the service itself is so much better designed and easy to use. YA is still stuck in the early 2000s. Cherry on top is that as a seller YA takes the same 10% cut as Mercari despite being a much worse service.What are the most profitable items to scrap? Check out these items that have the potential to bring in the most profit when scrapping. Scrapping can be a great way to make more mon...It's very likely that the package was shipped priority and carries at least $100 in insurance! If you ever receive anything broken in the mail, IMMEDIATELY take pics of the broken item and any damage on the box. Send the seller those photos, as that is the necessary documentation they need to start the insurance claim.